Troubleshooting

Information to help you identify, isolate, and resolve issues with CommPeak Softphone.

Refer to the following articles for information on how to address issues that may arise when using the CommPeak Softphone:

Not Receiving Initial Softphone Calls for Dialer Predictive Mode

Microphone Volume Automatically Decreases

Unable to Make or Receive Calls

Choppy or Distorted Audio

Echo During Calls

One-Way Audio

Dropped Calls

Extension Registration Issues

Updated about 1 month ago