Users with relevant permissions can manage the settings of the tenant in which they operate: change the Phone Number Masking settings, enable and set up access control, modify the call page layout, or change the timezone of their Cloud PBX platform.

To edit the general settings, click Settings > General Settings in the main menu.

Main Settings

Here, you can change the settings as follows:

1. Update the system description

2. Enable or disable the phone number masking

3. Select if you want to show the first or last digits of the phone number

4. Specify the number of digits to display. If you select 0, all the digits will be hidden.

   

Security User Sessions Settings

Here, you can restrict the duration of the user's session and define the type of authentication.

• Two-Factor Authentication Type. A security procedure where users offer two forms of authentication for system access. You have three choices: Deactivated (no 2FA), email authentication, or Google 2FA app.

• Advanced Security Settings: You have the option to enable additional settings as follows:

  • User Session Expires After: the user will be automatically logged out following the set duration.

  • Max User Concurrent Sessions: a session is started for every browser on each individual device, enabling users to log in with multiple concurrent sessions. You have the option to restrict the number of sessions or allow an unlimited setting.

    

Login Configuration

Configure the following login options for your users:

• Google OAuth
• Microsoft OAuth
• SAML.

Extended Settings

In the Extended Settings section, you can:

• set the first day of the week (Sunday or Monday)

• change the timezone of your CommPeak Cloud PBX platform.

• allow agents to rate calls.

  

After making all the needed settings, click Save at the bottom of the page.