Documentation
Log InRequest Live Demo

Help & Support

This section provides details about the application and its recent updates, your technical data, and directs you to the CommPeak Help Center and product legal information.

Suggest Edits

Test Call

  1. Click Test Call to check your sound quality.

  2. A test call will start and you will be able to hear how your voice sounds.

    Screenshot of the echo test in progress

    Echo test in progress

📘

NOTE

Before making your test call, make sure it is not blocked by your Proactive Account Monitoring settings.

Technical Details

In the Technical Details section, you can find information about your

PBX, IP, Extension, Port, Ping/Jitter, and the Softphone version.

Screenshot of the Technical Details section

Technical Details section

Softphone Help

The Softphone Help redirects you to our comprehensive Softphone documentation page, ensuring you have immediate access to the latest guides and find answers to questions about your version of the CommPeak Softphone.

Screenshot of the Softphone Help option

Softphone Help option

Updated about 22 hours ago