How to Configure a SIP Account

After signing up with CommPeak and getting your SIP account credentials, your next step is registering your SIP account in CommPeak Softphone, a third-party application, or with your IP phone to make your first call.

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You can also use the Built-in CommPeak Softphone with your JWT-enabled SIP accounts to place calls right from your browser. You can read more in the Built-in Softphone for JWT-Enabled SIP Accounts article.

Video tutorial

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IMPORTANT
If you're using third-party SIP clients (not CommPeak's Softphone), you must manually enable SRTP (Secure Real-Time Transport Protocol) when using TLS for SIP transport. This ensures media encryption and compatibility.

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With CommPeak Softphone, you get an enterprise-level tool without installing any third-party software.

Refer to the pages below to learn more about your options for registering your SIP account with a third-party application or using your IP phone to make your first call:

Registering in CommPeak Softphone

A step-by-step guide to registering your SIP account in CommPeak Softphone.

Registering in Zoiper

A step-by-step guide to registering your SIP account in the Zoiper softphone.

Registering in IP Phones

A step-by-step guide to registering your SIP account on a desk IP phone.

Setting up a SIP Trunk in FreePBX

A step-by-step guide to adding a CommPeak SIP trunk in FreePBX.

Setting Up a SIP Trunk in FreeSWITCH

This guide provides step-by-step instructions on how to add a SIP trunk in FreeSWITCH.

Setting Up a SIP Trunk in an Asterisk PBX

How to configure a SIP trunk to use it with your Asterisk PBX.

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NOTE
In VoIP Services > SIP Accounts (Trunks), each password-based SIP account row offers Show username, Open Softphone (places a call from that account in CommPeak Softphone), Reset Password, Edit, and Delete.
SIP accounts that use IP based authentication offer Edit and Delete only.