How to Configure a SIP Account

After signing up with CommPeak and getting your SIP account credentials, your next step is registering your SIP account in CommPeak Softphone, a third-party application, or with your IP phone to make your first call.

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TIP
You can also use the Built-in CommPeak Softphone with your JWT-enabled SIP accounts to place calls right from your browser. You can read more in the Built-in Softphone for JWT-Enabled SIP Accounts article.

Video tutorial

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TIP
With CommPeak Softphone, you get an enterprise-level tool without installing any third-party software.

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IMPORTANT
If you're using third-party SIP clients (not CommPeak's Softphone), you must manually enable SRTP (Secure Real-Time Transport Protocol) when using TLS for SIP transport. This ensures media encryption and compatibility.

Refer to the pages below to learn more about your options for registering your SIP account with a third-party application or using your IP phone to make your first call:

Registering in CommPeak Softphone

A step-by-step guide to registering your SIP account in CommPeak Softphone.

Registering in Zoiper

A step-by-step guide to registering your SIP account in the Zoiper softphone.

Registering in IP Phones

A step-by-step guide to registering your SIP account on a desk IP phone.

Setting up a SIP Trunk in FreePBX

A step-by-step guide to adding a CommPeak SIP trunk in FreePBX.

Setting Up a SIP Trunk in FreeSWITCH

This guide provides step-by-step instructions on how to add a SIP trunk in FreeSWITCH.

Setting Up a SIP Trunk in an Asterisk PBX

How to configure a SIP trunk to use it with your Asterisk PBX.

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NOTE
In VoIP Services > SIP Accounts (Trunks), each password-based SIP account row offers Show username, Open Softphone (places a call from that account in CommPeak Softphone), Reset Password, Edit, and Delete.
SIP accounts that use IP based authentication offer Edit and Delete only.