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Agents

Check the resources essential for agents and their managers working with the CommPeak Cloud PBX.

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This section introduces essential resources available for both agents and managers to support their use of CommPeak Cloud PBX. Familiarizing yourself with these resources will help ensure smoother operations within your team.

Check the Call Rating page that outlines specific topics relevant to agents and their managers, from onboarding to dialing strategies.

Updated 5 days ago