Logging in to CommPeak Portal

Undergo two-factor authentication to CommPeak portal, verifying user identity through both login credentials and a six-digit code sent to the registered email address.

When the main user or any additional users you create enter their accounts in the CommPeak Portal, they must pass the two-factor authentication. It means that they must verify their identities in addition to providing login information.

This strengthens your account security and prevents others, including users who work on the same PC, from entering your account.

To log in to CommPeak Portal:

  1. Enter your credentials and prove that your user is not a robot. Click LOGIN to get a six-digit code to your registered email address.

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    NOTE

    If you don't receive any code for five minutes, please submit a support request.

    Screenshot with the Welcome back screen for logging in to the CommPeak Portal

    Welcome back screen for logging in to the CommPeak Portal

  2. Fill in the code. If you trust the current device, select the Trust this device checkbox. You won't be asked about the verification code for 30 days when you log in on the same device. Then click CONTINUE.

    Screenshot of the Login Verification box with the code

    Login Verification box with the code

    Now you are logged in and can start working.

    Screenshot of the CommPeak Portal dashboard

    CommPeak Portal dashboard

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NOTE

You can use the Forgot password feature to reset your password:

Screenshot with the link to reset forgotten password

Welcome back screen with the Forget password link