Recording Drop-Down Not Visible After Selecting Yes

Find out why the recording drop-down does not appear after setting Enable post-answer playback to Yes, and how to fix it.

Issue

CommPeak Classic PBX users can see no recording dropdown after they select Yes.

Possible Cause and Solution

This might be due to the caching issue.

Refresh the page (Ctrl+F5 / Cmd+Shift+R) and try again.