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Settings

Learn about the various settings that control CommPeak's Classic PBX's overall functionality

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Refer to the pages below for detailed descriptions and step-by-step instructions to learn how to configure and manage the CommPeak Classic PBX:

Viewing Network Statistics

Monitor network latency for all your PBX extensions, including CommPeak Softphone, any other 3rd party softphones or IP phones.

Configuring Outbound Caller IDs

Learn how to add, modify, and manage verified caller IDs for outbound calls, with tips on firewall settings and dial pattern configuration.

Adding Devices and Users

Learn how to register devices and add users, or agents, with unique extensions and passwords, to manage calls in your CommPeak system.

Transferring Calls in PBX

Learn how to perform blind and attended call transfers, including differences between the two types and step-by-step examples.

Blacklisting an Incoming Number

Learn how to block unwanted calls by blacklisting numbers, specifying custom destinations, and setting actions for blocked calls using the Blacklist Module in your CommPeak PBX.

PBX IP ACL Settings

Allow specific IP addresses to access your PBX system by setting whitelisted IP addresses in Web ACL, SIP ACL, or Click2Call ACL. You can also use Dynamic DNS (DDNS) for dynamic IP addresses and Geo ACL for country-based whitelisting.

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IMPORTANT

For using your Classic PBX, please disable SIP ALG on your firewall.

You can find the IP address of your Classic PBX server at CommPeak Portal > Cloud PBX > PBX Instances.

Please check the PBX IP ACL Settings article to learn how to add IP addresses to Web, SIP, and Click2Call access lists and review the blocked IP addresses.

Updated 5 days ago