CommPeak Dialer Video TutorialsLearn how to set up, manage, and optimize your Dialer with our step-by-step video tutorials. Get clear guidance on key features to improve efficiency of your calling process. Suggest EditsUsers Management Create a single user account Watch video Add multiple users at once from a file Watch video Create and edit desks, and add or remove users Watch video Description of default roles in CommPeak Dialer and how to request new roles Watch video Modify skill groups, add or delete users Watch video User Groups Configure filter groups within user groups Watch video Leads & Campaigns Test lead assignment to verify to which user group your leads belong Watch video Agents Discover the calling options for agents to communicate with leads Watch video Updated about 1 month ago Table of Contents Users Management User Groups Leads & Campaigns Agents
