DID Inventory and Reports

Get an overview of your available virtual numbers, including their activity, status, and settings, perform inventory and run reports.

In your CommPeak Portal, you can find information about your available Virtual Numbers (DID numbers), set notifications, and view payments.

In the DIDS section at the bottom of the homepage, you can view the activity of your DID numbers by country and information about their statuses.

**DIDS **section

DIDS section

**DIDS **section: **By status** tab

DIDS section: By status tab

Inventory

To access the inventory list of your virtual numbers, expand DIDs in the menu on the left. Then click the Inventory tab.

Screenshot of the **DIDs > Inventory** tab

DIDs > Inventory tab

You can search for virtual numbers using various criteria. Enter multiple numbers separated by a comma in the DID Number field, search by purchase orders, identities, etc., or select checkboxes next to statuses.

Screenshot of the DIDs numbers search options

DIDs numbers search options

ColumnDescription
DID NumberThe number itself also shows tag(s) and number type (geo, national or toll-free)
Order #Purchase order number
IdentityIdentity of the virtual number set on its purchase
Incoming SMSIf the number supports incoming SMS messages, click here to view messages sent to this number
URIVoice URI to which incoming calls will be forwarded
PSTNYour personal, mobile, or another number to which you forward calls from this virtual number
RenewAutomatic renewal enabled or disabled
Exp. DateExpiry date
StateVirtual number enabled (green) or suspended (grey, not enough balance)
Monthly FeeMonthly recurring charge
Toll Free RatesInbound call rates (fixed, mobile, or payphone)
6.pngClick on this button to download the list of the displayed virtual numbers as a .csv file
Test call buttonClick on this button to simulate an incoming call within CommPeak cloud infrastructure

DID Reports

In the DIDs section of your CommPeak Portal account, you can run the following reports:

Screenshot of the **DIDs** section: report options

DIDs section: report options

  • origination CDR with details about your inbound calls described in the dedicated article

  • reports about inbound SMS and FAX messages.
    The SMS Report and FAX Report pages are similar. By default, they contain data for all messages and show the sender's number (Caller ID), delivery time, cost per message, and delivery email addresses.

    Screenshot of the **Received DID SMS Report** page

    Received DID SMS Report page

To find specific data, set search filters:

  • by virtual number
  • by Caller ID
  • or by a preset or custom date range.

Then click Search.