Channels

Channels is the TextPeak page where every messaging route lives, grouped under the type it belongs to. This page lists the types on offer and links to the setup guide for each one.

Channels page

1. Log in to TextPeak in your browser.
2. Click Channels in the main menu on the left.

3. The Channels page opens listing every channel type and its short description.
4. The count on the card tells you how many channels of that type exist on the account.

What you can do with Channels

• Group routes by type so you open WhatsApp, Email, or WebChat and see only the channels that belong to it.
• Create a channel through a form that names the route first and collects its type-specific settings after. The number of steps depends on its type.
• Manage a channel in one place, including its token, its details, its type settings, and its message templates.
• Check channel status at a glance, so you can tell which routes are ready, which are still drafts, and when each last carried traffic.

What to do next

For the type-specific instructions, check below:

• WhatsApp Channels
• WebChat Channels
• Email Channels
• Telegram Bot Channels
• Voice Channels
• SMS Marketing Channels
• SMS Transactional/OTP Channels
• SMS Two-way Channels.

One-time passwords are not a channel type. To send them, create a configuration under OTP Service, which reaches SMS, WhatsApp, and Voice from one endpoint. For the steps, see Creating OTP Configurations.