To ensure a secure and compliant environment, we have introduced a new onboarding dashboard. You must complete all verification steps - including phone, address, contract, and identity verification - before you can add funds or conduct business with us.

To register an account at CommPeak Portal:

1. Initiate Registration Open the CommPeak home page at https://www.commpeak.com. Click START FREE TRIAL in the upper right or the bottom left to proceed.

2. Fill in Your Details Complete all fields in the registration form. Confirm that you are not a robot by completing the CAPTCHA, then click CREATE ACCOUNT.

3. Activate Your Account Once your account is created, you must activate it. Check your inbox for an email with an activation link and click Activate my account to proceed.

Completing the Onboarding Process

After activating your account and logging in, you will be guided through the onboarding dashboard. You must complete the following four steps one by one.

Step 1: Verify Your Phone Number

1. The system will prompt you to verify the phone number provided during registration.
2. Review the number to ensure it is correct (you can modify it if necessary).
3. Click REQUEST CODE.
4. You will receive a phone call from the system reading out a four-digit verification code.
5. Enter the code in the dialog box and click VERIFY NOW.

Step 2: Add Your Address

1. Next, you will be directed to the account area.
2. Enter your valid physical address details in the required fields. Accurate address information is required for billing and compliance purposes.

Step 3: Accept Contracts

1. You will be presented with our service agreements.
2. Please review the contracts carefully. You must accept and agree to these terms to proceed with your account setup.

Step 4: Verify Your Identity

1. Finally, you must verify your identity.
2. Follow the on-screen instructions to submit the necessary identification documents. This step ensures the security of your account and prevents fraud.

Ready to Start

Once you have successfully completed these four steps: phone verification, address submission, contract agreement, and identity verification - your account will be fully operational.

You can now begin adding funds to your balance and start using CommPeak’s VoIP and communication services to grow your business.

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IMPORTANT

Without completing these onboarding steps, you will be unable to add funds or utilize CommPeak services.