Troubleshooting Messaging Channels

Refer to the following articles for information on how to address issues that may arise when using Messaging channels:

• My Channel Was Disabled Automatically
• My Event Was Disabled Automatically
• What Happens to Messages When My Channel or Event is Disabled?
• Agents Can’t Modify the Event Message While Calling a Lead?
• My Agents Can't See the Option to Open the Messaging Inbox
• I Cannot Choose the Right Messaging Route.