We will show you how to create an SMS Automation using CommPeak Integrations. You can send automatic SMS notifications to customers once they've paid for their orders.

In the same way, you can create other workflows. For example, you can set up reminders to the store owner if some products are out of stock.

If you want more information about creating workflows, refer to the Shopify help center.

Creating an Automation

Install the application. You can proceed from your Shopify store or start from the Integrations page in TextPeak.

Option 1: Installation from your Shopify store
i. In your Shopify store, go to Apps.

Screenshot of the Shopify **Apps** page — Shopify **Apps** page

1. Use the search option to find the CommPeak app. Then click Install.
Installing CommPeak with the Install button
- Option 2: Integrations in CommPeak SMS Platform
1. Click Integrations in the main menu on the left.
  
  Integrations tab
2. Click Set New Connection in the top right of the Integrations page.
  
  Set New Connection button
3. Select Shopify in the pop-up window.
  
  Selecting Shopify in Set New Connection
4. Use the search option to find the CommPeak app. Then click Install.
  
  Installing CommPeak with the Install button

Enter your CommPeak Portal account credentials, complete the captcha authentication, and click LOGIN.

CommPeak Portal login screen
Authorize the application to use your CommPeak account.

Authorization confirmation screen
Now you are all set. You can go ahead and install the Flow app in Shopify admin.

Installing the Flow app in Shopify
Click Flow to expand Workflows.

Workflows page
Click Create workflow and start building it.
Click Select a trigger.

Trigger selection button
Name your workflow.

Naming workflow
Set up a trigger. You can search for available workflows. In our example, we want to set up SMS notifications about new paid orders in our store.

Trigger selection screen
Click + to define an action.

Defining action
Click Action.

Confirming action
Search for CommPeak.

Selecting CommPeak action
Click the CommPeak app and select Send an SMS.

Selecting Send SMS action
Enter an approved Sender ID from your TextPeak account. You can add a relevant variable for the phone number associated with the customer.

Defining Send SMS action
Complete message content. Click Add a variable to include placeholders in the text.

Creating a message for the Send SMS action
Define the variables as you need.

Defining variables
Click Turn on workflow.

Enabling workflow
Confirm your intention.

Enabling workflow confirmation
After you exit the editor, you can see that the workflow is listed as active.

Workflows page