CommPeak User Portal Video Tutorials
Enhance your portal expertise with our concise and easy-to-follow video tutorials with clear guidance that helps you navigate and make the most of every feature efficiently
Getting Started
VoIP Services
Add multiple SIP accounts for your agents
Set password- or IP-based authentication for your SIP accounts
Create dynamic caller ID rules
DIDs
Learn how to create a business identity
Learn how to create a personal identity
Learn how to inspect DID numbers for potential spam
Verify your DID number as a Caller ID in CommPeak Portal
SMS Services
Automate your workflows in monday.com
Generate SMS messages in Pipedrive using CommPeak Integrations
Send SMS messages right in the Intercom interface
Create your CommPeak integrations in Make
Create triggers to send data to Make
Create SMS integrations with CommPeak in Zapier
How to set automatic email sending in Zapier
Integrate your HubSpot account with CommPeak SMS Service
Create a connection with Hubspot from the marketplace or CommPeak SMS platform
Import your contacts from HubSpot as a list to TextPeak and create campaigns with them
Automate your workflows in Shopify
Add your Shopify customer data to CommPeak SMS platform as a contact list and send campaigns to them
Billing & Payments
Manage your CommPeak account spending and payments
Top up CommPeak account balance via various payment methods
Settings: Users & Access
Help & Support
Open tickets, view help articles, call customer service, or get remote assistance
Measure latency and packet loss with Network Monitor Pinger
Profile & Account Settings
Reports
Call Records (CDR) reports for outbound calls
Origination Call Records report to view inbound call details
View daily call data
View outbound call stats by destination
View call status, average duration, answer-seizure rate, and length of calls by date range
Account Security
Updated 9 days ago