Troubleshooting Messaging Channels

Information to help you identify, isolate, and resolve issues with Messaging channels.

CommPeak Dialer Messaging Channels > Troubleshooting Messaging Channels

Refer to the following articles for information on how to address issues that may arise when using messaging channels:

My Channel Was Disabled Automatically

My Event Was Disabled Automatically

What Happens to Messages When My Channel or Event is Disabled?

Agents Can’t Modify the Event Message While Calling a Lead?

My Agents Can't See the Option to Open the Messaging Inbox

I Cannot Choose the Right Messaging Route

Updated 7 days ago