The MyCommPeak Portal Home page features the CommPeak Portal Dashboard - your customizable interface for monitoring critical data and accessing essential functionalities.

Getting Started

After your first login, the onboarding screen will guide you through the setup process:

1. SIP Account Setup: Your first SIP account is automatically created. View your username and domain, then configure your password settings.

2. Softphone Registration: Before making calls, register a softphone application. We recommend the CommPeak Softphone - available as standalone, built-in, or Web based Softphone Widget.

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TIP:

Use CommPeak Softphone for enterprise-level calling without third-party software, or try the Built-in CommPeak Softphone with JWT-enabled accounts. See Built-in Softphone for JWT-Enabled SIP Accounts.

Alternatively, use third-party applications or IP phones. See SIP Account Configuration for registration options.

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NOTE:

Later, you can set Caller ID, change authentication settings, or add more SIP accounts. See Configuring SIP Accounts.

Dashboard Features

Your Dashboard is the central hub for monitoring KPIs, viewing real-time statistics, and accessing frequently used tools.

Key Capabilities:

• Spending & Balance: Monitor spending, manage payment options, and add credit to voice/SMS balances. See Monitoring Spending from Dashboard.
• Notifications: Set balance thresholds for low balance alerts. See Notification Settings.
• Top Destinations: Review statistics filtered by spend or duration, and generate reports. See Reports.
• DID Statistics: View DID statistics filtered by country or status. See DID Inventory and Reports.