Get Speech for call id

Retrieve Speech Recognition Transcript

This endpoint allows you to retrieve the details of a completed speech recognition call by providing the call_id in the endpoint URL.

Request Body

This is a GET request and does not require a request body.

Response Body

• data (object)
  • remote_identifier (string): Remote identifier.
    
  • created_at (string): Date and time of creation.
    
  • language (string): Language used in the call.
    
  • plain_body (string): Plain body of the call.
    
  • sentiment (float): call rank (score) between 0 - 1. assess the quality and value of the call.
    
  • summary (String): AI Summary analyzes call transcripts to generate concise summaries.
    
  • phrases (array): Array of phrases detected in the call.
    • phrase (string): Detected phrase.
      
    • start_at (integer): Start time of the phrase.
      
    • end_at (integer): End time of the phrase.
      
    • channel (integer): Channel of the phrase.
      
  • metadata (object)
    • tenant_id (string): Tenant ID.
      
    • uuid (string): Universally unique identifier.
      
  • status (string): Status of the call.
    
  • message (string): Additional message related to the call.