We're excited to announce the release of v1.8.7 of our Documentation and Developer Hub, live as of May 29, 2026.

What's New?

New Agent Workspace Video Added

A new video, Introducing the New CommPeak Dialer Agent Workspace has been published to our Official YouTube Channel.

CommPeak Portal: Proforma Invoices FAQs

Two new FAQ articles are now available to help with common proforma invoice questions:

• Can I Edit a Submitted Proforma Invoice Request?
• Can I Download a Previously Approved Proforma Invoice Again?.

Both articles are cross-linked from the updated Proforma Invoices and Billing & Payments FAQs pages.

Additionally, we've updated the Finance user role description to reflect this user's ability to request official proforma invoices for budget approvals, prepayments, or internal finance processes.

CommPeak Classic PBX: Post-Answer Playback

A new page introduces the new Classic PBX feature: Post-Answer Playback: Post-Answer Playback.

A series of troubleshooting articles is also available to assist in troubleshooting the most popular issues users might experience when using this new feature:

• No Audio on Test Call
• The Call Was Ended Immediately After the Other Side Picked Up
• Only One Side Hears the Announcement
• Recording Drop-Down Not Visible After Selecting Yes.

CommPeak Dialer and Cloud PBX: Network Stats redesign

Two pages introduce the redesigned Network Stats report, now available under Reports > Network Stats in both CommPeak Dialer and Cloud PBX:

• Network Stats (CommPeak Dialer)
• Network Stats (Cloud PBX).

Documentation Enhancements

SIP Trunking: Speed Test

We've updated the CommPeak Speed Test article to reflect the improved functionality and UI updates to help assess the connection speed and quality and ensure VoIP communication remains stable.

Billing & Payments

We've updated our Adding Credit to Your Account article on billing and payment to improve instructions on how to proceed with the payment type of your choice.

Besides, the dedicated PayPal Payments article was updated to align with the latest functional and UI changes.