post
https://{subdomain}.td.commpeak.com/api/skill-groups
Create a new skill group and return the created record.
When to use. Group a set of users under a shared skill so they can be targeted together. To list existing skill groups, use GET /skill-groups.
Required fields. name, description and userIds. userIds is an array of the user IDs to assign to the group.
Returns. 201 Created with { "skillGroup": { ... } }, including the new id and the assigned userIds.
Example.
{
"name": "english",
"description": "All agents that speak English",
"userIds": [1, 2]
}Recent Requests
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