Create skill group

Create a new skill group and return the created record.

When to use. Group a set of users under a shared skill so they can be targeted together. To list existing skill groups, use GET /skill-groups.

Required fields. name, description and userIds. userIds is an array of the user IDs to assign to the group.

Returns. 201 Created with { "skillGroup": { ... } }, including the new id and the assigned userIds.

Example.

{
  "name": "english",
  "description": "All agents that speak English",
  "userIds": [1, 2]
}
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Body Params

Request body for creating a skill group. All fields are mandatory.

string
required

Skill group name.

string
required

Skill group description.

userIds
array of integers
required

IDs of the users to assign to this skill group.

userIds*
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