Documentation and Developer Hub v1.4.9 Released - 05/09/2025

Please find the latest updates that are now available in v1.4.9 of our Documentation and Developer Hub (September 05, 2025) below.

What's New?

TextPeak

  • New documentation pages are available for AI Integrations as we now offer direct integrations with leading AI models, providing powerful tools to enhance your messaging:
  • A new dedicated page, Managing WhatsApp Templates, details the end-to-end process for creating, managing, and getting pre-approved WhatsApp message templates, ensuring your communications comply with Meta's policies.
  • The Viewing WhatsApp Stream Details article provides an in-depth guide on how to view and analyze the details of your WhatsApp streams, giving you greater visibility into your messaging campaigns.
  • A new section is added to the Agent's Guide: Managing Conversations page to describe how agents can utilize the new AI assistant functionality to streamline their workflow and improve the quality and speed of their responses: Using AI Assistants
  • Another new section is created to describe the updated flow of adding the predefined templates to WhatsApp campaigns: Managing WhatsApp Campaigns.
  • The Conversation Goals article is created to announce a new Inbox Settings section where Inbox managers can create and manage predefined goals that conversations must meet.

CommPeak Affiliate

  • A new page, Completing KYC Verification was created to detail the flow for completing the Know Your Customer (KYC) process as part of the CommPeak SMS and VoIP Affiliate extended verification procedure.

Documentation Enhancements:

CommPeak Portal

The documentation for the LookUp service has been fully revised and updated to reflect recent design and functionality changes. The updated articles include:

TextPeak