SMS Services

CommPeak offers a variety of services that you can use to send SMS messages depending on your needs.

This document will guide you through the functionalities of the CommPeak SMS services, a dedicated solution for managing text message communications directly from the CommPeak Portal, enabling you to effectively use text messaging for customer engagement, notifications, and other business needs.

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TIP

From the SMS > SMS Platform tab, you can access CommPeak TextPeak, a messaging platform for sending campaigns with a wide range of customization options, including the TextPeak Inbox feature, which is a powerful instrument for controlling and streamlining messaging across multiple channels, such as SMS, WhatsApp, and Telegram.

The CommPeak SMS section of the portal allows you to:

• Send and receive SMS messages: Facilitate two-way text communication with your contacts
• Manage SMS campaigns: Organize and execute bulk messaging for marketing or informational purposes
• Track message delivery: Monitor the status of your sent messages to ensure successful delivery
• Review SMS history: Access detailed logs of all your inbound and outbound text communications
• Configure SMS settings: Customize various parameters to optimize your messaging operations.

Check the pages below for detailed descriptions and step-by-step instructions on how to configure and manage the CommPeak SMS services: