Added

WebCall Widget in Three Guides, Rebuilt Caller ID Pages, and a Docs MCP Endpoint

v2.1.5 of the Documentation and Developer Hub went live on November 6, 2026 and documents the CommPeak MCP server, splits the WebCall Widget into three guides, rebuilds the caller ID and SIP account pages, and opens an MCP endpoint for the documentation.

What's New?

CommPeak Portal

WebCall Widget documented in three guides

The WebCall Widget article now covers the Phase 3 widget and is split into three guides. Existing links still open the first one.

Caller ID articles rebuilt around the Caller IDs page

The caller ID articles follow the Numbers and Rules tabs of VoIP Services > Caller IDs, and the SIP account articles show where each account gets its caller ID rules and how to check them.

  • Caller ID Rules (Dynamic Caller IDs): how the most specific rule wins, verifying a number without leaving the rule panel, and what each line in the Caller ID rules panel of a SIP account means.
  • Caller ID Numbers (Allowed Caller IDs): the Used by column that counts the rules and SIP accounts behind each number, and how to resume a verification left at Code pending.
  • Adding SIP Accounts: the Create SIP Account form with its Caller ID rules panel, along with the Features toggles, IP ACL, and Allow JWT Authentication.
  • Configuring SIP Accounts: the Caller ID column and caller ID rules summary of each account, choosing rules in the Caller ID rules panel, and requesting more channels with Set channels limit.

Call recording activation documented step by step

Setting Up Call Recording now follows the activation flow on the Cloud PBX & Dialer > Call Recordings page: the business purpose and disclosure step, the retention period, and the Acceptable Use Policy. Changing retention, encrypting recordings, and switching recording off each have their own section, and Call Recording: Billing, Storage, and Compliance carries the cost and consent detail.

AI and MCP

CommPeak MCP server documented

A new AI and MCP section covers the CommPeak MCP server, which connects AI assistants such as Claude, ChatGPT, and Cursor to your CommPeak account. You add one endpoint URL to your AI client, log in to the CommPeak Portal, and choose what the assistant can access.

  • CommPeak MCP Server: the nine endpoints on api.commpeak.com, connection steps for Claude, ChatGPT, Claude Code, Cursor, and Visual Studio Code, the Authorization required page and its access options, example prompts, and notes on safety, costs, and troubleshooting.
  • CommPeak MCP Tools Reference: all 212 tools by API, what each one does, and whether it reads or changes data.

Documentation and Developer Hub

API recipes for the Portal, TextPeak, and Lookup APIs

The Documentation and Developer Hub now has a Recipes section: short code walkthroughs in cURL, Node.js, Python, and PHP that explain each line of a request, tested against the live API. Each recipe also appears on the API Reference page of the endpoint it uses.

Eleven guides, including Sending Test SMS Messages, Call Records (CDR), and Viewing Recent LookUps and Results, now end with a Doing it with the API section that links to the matching recipe. The troubleshooting articles for CommPeak Portal, HLR LookUp, the Messaging Service, and TextPeak link to a recipe as a working request to compare yours with.

An MCP endpoint for AI clients

AI clients can read the documentation directly at https://docs.commpeak.com/mcp. Page indexes at https://docs.commpeak.com/llms.txt list every published page by title and description, one index per product section.