Settings & Infrastructure

Learn about the various settings that control CommPeak's Cloud PBX's overall functionality.

Refer to the page below for detailed descriptions and step-by-step instructions to learn how to configure and manage the CommPeak Cloud PBX:

General Settings

Manage general settings in your Cloud PBX, such as phone number masking, user session security, login configuration, and additional features like call rating.

Trunks

Manage and configure SIP trunks for connecting the Cloud PBX with external media servers. Learn how to create, test, and assign trunks to routing rules.

Manual Dialing Routes

Learn how to manage manual dialing routes for PBX calls.

Cloud PBX Integrations

Learn how to automate your workflows using CommPeak Cloud PBX integrations.

API Management

This article outlines how to manage API users, access documentation and monitor API logs in your Cloud PBX.

Speech Recognition Management

Check the step-by-step instructions for creating speech recognition channels in CommPeak Cloud PBX and a list of callback parameters with explanations.

Call Center Regions

Learn how to set up and manage multiple call center regions within your Cloud PBX account to optimize connectivity and communication. This article covers key steps, including viewing available regions, checking network metrics, adding new regions, and assigning users to the best server locations.

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NOTE
You can refer to this page to learn about the IP addresses and port ranges for configuring SIP trunking and VoIP services with the CommPeak Cloud PBX, along with important firewall and monitoring guidelines.

Updated 9 days ago