We’re excited to announce the release of v1.7.8 of our Documentation and Developer Hub live as of March 27, 2026.

What’s New?

We have updated the CommPeak Documentation and Developer Hub with new resources and architectural improvements to improve information accessibility.

DID Number Tags

A new guide covers how to create and assign DID Number Tags, allowing for better categorization of your numbers. Access this guide directly or via the updated Settings & Infrastructure documentation.

Identity Verification & Compliance

To assist with regulatory requirements, we have added a dedicated Identity Verification FAQs section.

New articles include:

What Are Identity Verification Requirements: Understand the criteria for DID activation.
Verification Documentation Management: Procedures for handling sensitive files.
Identity Verification Timeline: Expected processing windows for submissions.

Troubleshooting

The Failed Document Uploads page is now available to help resolve common submission errors during the verification process.

Documentation Enhancements

CommPeak Profile and Account Management

The Profile & Account Settings section has been fully restructured for better navigation.

Key updates include:

Your Profile & Account: New separate pages for managing personal and corporate data, fully rewritten for technical precision.
Notification Settings: Updated instructions for managing system alerts.
Authorized Applications: A new guide for managing third-party integrations.
Your Contracts: Updated to reflect current terms related to the use of CommPeak services.

Cloud PBX Video Tutorial Section

A new Cloud PBX section is now available on the CommPeak User Portal Video Tutorials page. This section features a comprehensive video guide covering the fundamental setup and management of Cloud PBX instances.

Visual Interface

The documentation portal now utilizes Font Awesome 6 icons , providing clearer visual cues and improving information scannability.