Cloud PBX

View and manage your CommPeak Cloud PBX instances from the Portal account

Welcome to CommPeak Cloud PBX, your centralized solution for managing all your business communications.

CommPeak Cloud PBX offers a full suite of features including advanced call routing, interactive voice response (IVR), voicemail, conferencing, and extension management. Designed for reliability and scalability, it removes the complexity of traditional on-premise phone systems, allowing you to focus on your core business.

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TIP

The Cloud PBX: Getting Started dedicated section of the documentation will guide you through setting up and utilizing the CommPeak Cloud PBX.

You'll learn how to optimize your communication workflows and ensure seamless connectivity, making the most of all its functionalities.

If you already use a Cloud PBX from CommPeak, you can also view your instances and their details, configure access settings, add FTP accounts, and view network statistics from your CommPeak Portal account.

Screenshot of the Cloud PBX tab menu

Cloud PBX instances in the main menu

Please refer to the pages below to learn how to:

View Cloud PBX Details

View CommPeak Cloud PBX details, including its domain, from your portal account.

Configure Access Settings

Learn how to configure access control lists for your PBX instance.

Add Recordings Access Accounts

A step-by-step guide to configuring forwarding DID calls to your SIP account.

Monitor Network Statistics

Monitor network latency for PBX extensions from the CommPeak Portal: select a date range, view graphs for all extensions, or display statistics for specific extension(s) to identify potential network issues affecting call quality.