We're excited to announce the release of v1.8.6 of our Documentation and Developer Hub, live as of May 22, 2026.

What's New?

CommPeak Portal: Video & Documentation Updates

Topping Up Your Voice & SMS Accounts: New Video Resource

A new YouTube tutorial is now available to walk users through adding credit to their CommPeak Account:

The video is also embedded directly in the Adding Credit to Your Account article.

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Subscribe to the CommPeak channel!

Be sure to check out and subscribe to CommPeak's official YouTube channel for all our latest video guides, tutorials, and product updates!

Refreshed Add Credit Visuals

The Adding Credit to Your Account article now includes new screenshots that reflect the sleek redesign of the Add Credit sidebar.

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NOTE

The core functionality remains exactly the same - only the look has been updated.

Proforma Invoices Documentation

We've added a new article describing the Proforma invoice generation flow end-to-end:

• Proforma Invoices.

Documentation Enhancements

Recordings Access Accounts: Account Limit Rule Documented

We've documented the account-limit rule on both product guides to explain the "only 1 account allowed of this access type" popup when adding a new S3 account:

• CommPeak Dialer
• Cloud PBX.

Improved Discoverability for Pricing FAQs

We've optimized the country-rate FAQ articles to better surface in country rate searches. Each article now includes expanded country-name coverage in the intro and sub-questions covering plan-based rate changes, Sender ID surcharges, and multi-part SMS charges.

• How Do I Check Voice Rates for a Specific Country?
• How Do I Check SMS Rates for a Specific Country?.

They're also cross-linked from Call and SMS Pricing and Setting Spending Limit.