Viewing Recent Lookups and Results

View recent lookups and lookup statistics and find detailed information about each phone number checked

Recent LookUps

The Recent LookUps menu tab displays the lookups made in the last 30 days. To view the lookups, expand LookUp in the left pane and click Recent LookUps.

Screenshot of Recent LookUps in the main menu

Recent LookUps in the main menu

You can also see LookUp statistics on the total number checked, the number of mobile and unknown format numbers, and the total cost.

To get the most accurate results, you can apply search filters.

Screenshot with filtering lookups

Filtering your lookups

The table with your lookups contains the following columns:

Column NameDescription
ReferenceClick the name of the lookup list to move to the Results tab and view its results
TimeThe time when you submitted the lookup
NumbersAmount of numbers within the selected lookup
CompletedThe status of the uploaded file
Invalid NumbersNumbers defined as invalid (unknown format)
Lookup TypeThe validation tool or the full HLR lookUp
DownloadClick to download the lookup to your drive
DeleteClick to delete the lookup

Additionally, you can apply the Export and Delete actions to multiple lookups by selecting the needed lookups in the list and clicking Export or Delete above the table. Please note that canceled lookups cannot be exported.

Screenshot with using Export and Delete actions

Export and Delete actions

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NOTE

To learn about how to interpret exported lookup request data, please check LookUp Requests Data Explained.‍

To create a new lookup, click the New LookUp button in the upper-right corner of the page.

Results

The Results tab displays the results of submissions you have previously made. Expand LookUp in the left pane to display the lookups and click Results.

Screenshot of LookUp > Results in the main menu

LookUp > Results in the main menu

To create a new lookup, click the New LookUp button in the upper-right corner of the page.

You can also apply search filters and view LookUp statistics.

Screenshot with filtering lookup results

Filtering lookup results

Refer to the following table for column explanations:

Column NameDescription
NumberThe inspected phone number
LookupDisplays a list name used for a bulk request or phone number for a single number lookup
SourceThe lookup source, for example, Customer Portal
Check Type- HLR- full lookup
- Validation - validation only
DateDate and time of the inspection in UTC
CountryThe country of origin of the inspected phone number
TypePhone number types:

- Fixed Line
- Mobile
- Fixed Line or Mobile - in some regions (e.g., the USA), it is impossible to distinguish between fixed-line and mobile numbers by looking at the phone number itself
- Toll-Free
- Premium Rate
- Shared Cost - the cost of this call is shared between the caller and the recipient and is hence typically less than premium rate calls
- VOIP - Voice over IP numbers, including TSoIP (Telephony Service over IP)
- Personal Number - a personal number is associated with a particular person and may be routed to either a mobile or fixed-line number
- Pager
- UAN - Universal Access Number (sometimes referred to as 'Company Number'); such numbers may be further routed to specific offices
- Voicemail - Voicemail Access Number
- Unknown- the phone number does not fit any of the known patterns for a specific region
Valid?Indicates whether the phone number is valid
ReasonContains additional information for HLR statuses other than Active
HLR StatusPossible statuses are as follows. You can find more information in the Reason column.

- Active - the number is currently linked to a network and is under a paid subscription. If the target phone number is linked to a SIM card, it will not appear as Active unless the SIM card is inserted into a phone.
📘NOTE This HLR status does not guarantee callability because it can be affected by factors like the number being suspended or blocked, network issues, or undergoing porting.
- Absent- the number is not reachable; this can be due to a loss in connection or the phone being switched off
- Failed - this status can appear due to the following reasons:
HLR unavailability - the HLR server may be temporarily unavailable or overloaded, which can prevent the system from querying it, or
Invalid phone number- if the phone number provided for the lookup is incorrect or invalid, the HLR might fail to find a matching result
- Unknown- we were unable to retrieve a conclusive status for the number; this can be because the number itself is not reachable or the operator does not provide data. Check here to learn how to troubleshoot the leads' validity when the HLR LookUp returns an Unknown status.
- Unsupported request - the searched number is not a valid mobile number
Network NameThe network of the inspected phone number
MCCThe mobile MCC number (Mobile Country Code)
MNCThe mobile MNC number (Mobile Network Code)
E.164Phone number in E 164 format, e.g.,+441134960831
NationalPhone number in the national format, e.g., 01134 960831
InternationalPhone number in the international format, e.g., +44 1134 960831
Ported?Indicates whether the mobile phone number is ported from another network
Roaming?Specifies if the mobile phone number is roaming

Also, you can click Download to download the file with lookup details to your drive.

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NOTE

To learn about how to interpret downloaded lookup request data, please check LookUp Requests Data Explained.‍