The TextPeak platform allows you to add multiple Sender IDs, set the sending schedule, view click rate and opted-out contacts statistics, and provides other features.

It comes with the Inbox feature which is a powerful instrument for controlling and streamlining messaging across multiple channels, such as SMS, WhatsApp, and Telegram.

TextPeak operates directly from your browser and to access it, use your TextPeak credentials and a login link you'll receive.

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IMPORTANT

• You'll get your TextPeak credentials (a username/email and password) during your account setup process.
• Before starting with TextPeak, please ensure you have created and verified a CommPeak account.

Complete the following steps to start sending bulk SMS messages with the CommPeak TextPeak Platform:

1. Submit a request to our support. A sales team representative will contact you to discuss your business needs and help you choose the best solution.

2. Once your environment is set up, you will get your credentials and a login link.

3. Log in to the CommPeak TextPeak platform using your credentials:

   

You can also learn about Secure TextPeak Login Options and Two-Factor Authentication (2FA) available to TextPeak users.

Account Owners

The account owners can log in to TextPeak from their CommPeak Portal accounts. Select SMS > SMS Platform in the main menu, then click Login to Textpeak.

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IMPORTANT

If you wish to log in to TextPeak from your CommPeak account, you must activate the SMS service described in the SMS Service - Getting Started article.

After your first login, you will see a welcome screen. Your SMS account balance is displayed in the top right corner.

You can go ahead and create your first campaign. To start an SMS Campaign, complete the following steps:

1. Create custom fields (optional)
2. Add a contact list
3. Create a message template
4. Configure a domain (optional)
5. Create a campaign.

TextPeak Team Members

TextPeak team members receive email invitations to join the platform.

Click CONFIRM and complete your registration.

After you click Register, a popup screen welcomes you to the CommPeak SMS platform. You can perform your tasks according to your role.

The pages below provide more information on how to work with the CommPeak SMS platform:

• Textpeak Dashboard
• Support.